Privacy Policy
Last updated: June 2026 — GDPR aligned.
Data we collect
Only what we need to deliver your subscription: name, email, WhatsApp number, country and payment confirmation reference. We never ask for your card details directly — payments are processed by certified third-party providers.
How we use it
To activate and renew your service, send delivery credentials, provide support, and notify you of important service changes. We do not send marketing emails unless you opt in.
Data sharing
We never sell your data. We share strictly necessary information with our upstream streaming providers solely to provision your line, and with payment processors to confirm your transaction.
Data retention
Order records are retained for 24 months for support and accounting. WhatsApp conversations are retained for 12 months. You can request earlier deletion at any time.
Cookies
Our website uses essential cookies only — for language and currency preferences. No tracking, no third-party advertising cookies.
Your rights
Under GDPR you may request access, correction, export or deletion of your data. Contact us on WhatsApp at +44 7520 677223 and we'll respond within 30 days.
Security
All data is stored on encrypted servers in the EU. Communication with our website uses TLS 1.3.
Contact
Privacy questions: WhatsApp +44 7520 677223 (24/7).