Question 1

Can I really try it free for 24 hours?

Accepted Answer

Yes. Every new customer gets a free 24-hour trial — no card required. Just message us on WhatsApp and we'll send you trial credentials within minutes.

Question 2

How fast is activation after payment?

Accepted Answer

Subscriptions are typically activated within 5 minutes of payment confirmation, 24 hours a day, 7 days a week.

Question 3

Which devices are supported?

Accepted Answer

Smart TVs (Samsung Tizen, LG webOS), Android & Android TV, iOS, Amazon Fire Stick, Apple TV, MAG, Formuler, Enigma2, Windows and macOS. Works with Smarters Pro, TiviMate, GSE and any standard streaming app.

Question 4

Do you offer 4K streams?

Accepted Answer

Yes — Neo 4K, King 4K and Premium plans deliver true 4K UHD with HDR10 where the broadcaster provides it. Selected events also stream in 8K.

Question 5

How many channels and VOD titles do I get?

Accepted Answer

Plans include 18,000–140,000+ live channels and up to 120,000 VOD titles (movies and series) in multiple languages, refreshed daily.

Question 6

What internet speed do I need?

Accepted Answer

10 Mbps for HD, 25 Mbps for 4K, 50 Mbps for 8K. Wired Ethernet is strongly recommended over Wi-Fi for the best stability.

Question 7

Does it work in the UK, France, Belgium, Switzerland and the Middle East?

Accepted Answer

Yes. Our service works worldwide — UK, France, Algeria, Morocco, Belgium, Switzerland, Canada, UAE and 190+ countries. Any stable connection (fibre, ADSL, 4G/5G) is enough.

Question 8

Which sports channels are included?

Accepted Answer

Sky Sports, TNT Sports, beIN Sports, Canal+ Sport, RMC Sport, Eurosport, DAZN, ESPN and more. Premier League, Champions League, Ligue 1, La Liga, Serie A, NFL, NBA, F1, UFC and the FIFA World Cup 2026 — all live in HD/4K.

Question 9

Is there a money-back guarantee?

Accepted Answer

Yes — every paid subscription includes a 30-day money-back guarantee. See our Refund Policy page for full conditions.

Question 10

How do I pay?

Accepted Answer

Card (Visa, Mastercard, Amex), PayPal, SEPA/UK bank transfer, or crypto (BTC, ETH, USDT). All payments are processed by certified providers over SSL.

Question 11

Can I use it on multiple devices at the same time?

Accepted Answer

Each plan specifies its concurrent-connection count (1, 2 or 4). Premium plans support up to 4 simultaneous streams from the same line.

Question 12

Will it work with my VPN?

Accepted Answer

Yes — all our services are VPN-friendly with multi-region servers (EU, UK, US, MENA).

Question 13

Do you offer support if I have issues?

Accepted Answer

Our team is on WhatsApp 24/7 with priority lanes for Premium and King 4K subscribers. Average first-reply time is under 3 minutes.

Question 14

Is this legal?

Accepted Answer

We resell streaming middleware credentials. Streaming laws vary by country — it is your responsibility to ensure your use complies with local regulations. We do not host or transmit content ourselves.

Question 15

Will my subscription auto-renew?

Accepted Answer

No. Subscriptions are prepaid one-off purchases. We'll send you a reminder 5 days before your line expires so you can renew if you wish — no surprise charges.

Question 16

Can I switch plans mid-subscription?

Accepted Answer

Yes. Contact us on WhatsApp and we'll upgrade your line — the difference is prorated from your remaining days.

Frequently asked questions